Frequently Asked Questions

This may take from a few minutes, and 3 days, depending on the extension. Some extensions (.com, .be, .eu for example) will be active within a few minutes.

Log into your Control Panel and go to the website where a subdomain must be created. Click "Subdomains", "Add new subdomain".

Send us an email with the following details of the new owner:
- Company name and / or name owner
- Address
- ZIP code and city
- Email address
- Phone

We then put the domain name of the new owner. Make sure that the billing has not changed this; if it should be billed to the new owner, he/she should place an order for a transfer to us. After receiving permission from the current owner, we will finalize the transfer.

No, you can use all the desired extensions. We register (and move) but only the extensions specified by us.

You'll need to register your domain so anywhere else in this case.

We don't support wildcard DNS (*.domain.com) from the control panel, but this can be setup for free for you. Please contact us and let us know for which domain you want this setup.

A subdomain is a sort of subfolder of the website.

In the example of http://sub.domain.com, sub is the subdomain. You can host a separate website here!

Since the beginning of the new system of .nl there is no longer the need to use forms. This saves a lot of paperwork.

You can obtain a 'token' at the current registrar for the domain. They are obliged to provide it. If they refuse, you can report this to us, we will then raise the issue with SIDN.
You can send the token to us, we will then move the domain name for you.

With us you can make free use of all email and forward facilities in a parked domain.